Privacy Policy

Last updated: 01-03-2025

Welcome to Humraah. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services (collectively, the “Services”). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we do, we will update the “Last updated” date and post the revised version on our website. Where required by law, we will notify you of any significant changes.

2. Information We Collect

To provide our Services, we collect personal information about you from a variety of sources. The type of information we collect depends on how you interact with us and may include:

Information You Provide Directly:

Basic Contact Details: Your name, address, phone number, and email.
Order Information: Name, billing address, shipping address, payment confirmation, phone number, and email.
Account Information: Username, password, and security question answers.
Shopping Behavior: Items you view, add to your cart or Wishlist.
Customer Support: Any details you provide when communicating with us, such as messages sent through the Services.

3. How We Use Your Information

We use your personal information to:

Fulfill orders and process transactions.
Provide and improve our Services.
Communicate with you (including for customer support).
Personalize your shopping experience.
Comply with legal obligations and prevent fraud.

4. Data Security

We take reasonable measures to protect your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee "perfect security." Avoid using unsecure channels to send us sensitive or confidential information.

5. Data Retention

We retain your personal information for as long as necessary to:

Maintain your account.
Provide our Services.
Comply with legal obligations.
Resolve disputes.
Enforce our agreements and policies.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including the right to:

Access or request a copy of your data.
Correct or delete your data.
Withdraw consent.
Object to certain processing.

To exercise your rights, please contact us using the details below.

7. Complaints

If you have concerns about how we handle your personal information, please reach out to us using the contact information below. If you are not satisfied with our response, you may have the right to contact your local data protection authority.